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Human Reseource Warehouse and Logistics Standards You Should Know

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The adage “The man behind the gun” is a very wise word to describe that people are the main asset in a job.

Therefore, it has become a necessity for warehouses and logistics to have human resources in accordance with the characteristics of their work.

HR Warehouse and Logistics Standards

One of the main requirements to become a modern warehouse is to have professional human resources, have KPIs and the last is safety and security. 

By having qualified human resources, the KPI, safety and security will be very easy to achieve. The high ability of employees to achieve speed and quality (KPI) as well as awareness of the importance of health and safety will make the company a great asset.

It appears that in the list of warehouse and logistics HR requirements, a standard that is different from each existing position.

A person who holds a manager position is required to be able to provide the ability to deliver training, while for a warehouse admin position, special standards are given such as being able to operate SAP software.

Understanding the atmosphere and work environment

Warehousing is synonymous with an environment full of goods, procedures, rules and "routine work". Great responsibility for company assets and high work safety require warehouse and logistics employees to have little difference compared to office employees.

Warehouse employees

An understanding of the atmosphere and work environment is needed so that when recruiting employees in the warehouse and logistics, they get the right standards so they are not overqualified and not underqualified.


There are several positions or levels of employees who work in the warehouse, including:

  • Picker
  • Checker
  • Forklift driver


This position is the most important position in a warehouse. The work carried out is to prepare the goods ordered by consumers in good quantity and quality.

The main requirement for a picker is to be able to read and write, to be able to use work equipment safely and in an orderly manner in completing work. Picker does not communicate with consumers directly, but he must "communicate" with the location of goods and checkers at the completion of his work.


This position requires a staff who is more focused on numbers and data. It is necessary to ensure that the items prepared have been done properly both in quantity and quality.

His ability to "see" numbers in documents by comparing them to physical items required strong stamina. In some warehouses, this checker position is often combined with the packaging section.

Forklift Driver


This position requires a staff who has more value in patience in driving a forklift. With the height of the existing shelves, if this staff is impatient, you can already imagine the dangers that will occur.

Forklift drivers must have an Operator Permit (SIO) such as a driver's license issued by the Ministry of Manpower and valid for up to 3 years.

In addition to patience, staff in this position must also be able to read putaway or letdown data and place them into picking locations correctly.


Compared to forklift drivers, delivery drivers have more “temptations” and challenges. The temptation in question is an invitation or inducement from co-workers, consumers or third parties who are not responsible for doing disgraceful things, such as embezzlement and theft of goods.

Therefore, for this driver position, he is required to have high standards of honesty and assurance and is accompanied by strict control procedures.

The driver is not allowed to enter the warehouse, is one example of a general rule that is widely applied by warehouses to prevent these despicable ideas from occurring.


Position This position is almost the same as the position in office administration in general, the difference is that logistics administration requires people who easily step foot into the warehouse or do physical checks of vehicles.

Managerial Positions

There are several managerial positions that are needed in warehouse and logistics, including:

  • Supervisor
  • Manager

In general, these positions require people who have high managerial skills based on strict discipline of work safety and security.

Their background is knowledge and work experience in warehouse and logistics and it is an absolute requirement for those concerned to be able to develop a career and work with the best results in the warehouse and logistics sector.

Logistics HR Training

Some of the training that must be carried out in logistics activities include the following:

  • HSE training
  • Goods handling training
  • Discipline training 
  • Goods Administration training

All training materials, attendance of training participants and evaluations carried out related to the training must be properly archived so that can be reviewed and improved in the future..

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