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Understanding Receipt of Goods at the Warehouse


Definition of Goods Receipt is "The process of receiving physical goods from the factory, principal or distributor which is adjusted to the ordering and delivery documents and in conditions that are in accordance with the requirements for handling the goods"

In this activity of receiving goods, there are 3 important things that cannot be separated from one another, namely:

  • Physical goods received
  • Documentation
  • How to handle goods

We will try to study the three things mentioned above in the following description.

1. Physical Goods Received

Physical goods received are physical goods that must be felt, touched or seen directly. Receipts that are not in the form of physical goods can cause differences in the process and results to be achieved. 

In general the results are negative. If there is an acceptance process without having to physically handle the goods, it is necessary to carry out an additional process to ensure the validity of the process.

The principle of receiving goods 

  • Receiving the physical goods (material goods) directly
  • Not only receiving the documents
  • Physically, the goods can be seen, touched or felt and can be compared with the delivery documents (Transportation documents)
  • Random checking or overall condition of the contents of the packaging
  • Expiration date of goods, batch number
  • The quantity of goods is in accordance with the document

2. Documentation of Goods Received 

Documentation of goods received must be based on the existence of documents that underlie how many goods must be received, what kind of goods and to ensure that the goods received are the same as the goods sent. 

That is, in this case, a document for ordering the goods is required.

  • Documents are accompanying goods that can physically be read and matched with the goods sent.
  • The minimum required documents are shipping documents (Delivery Note, Delivery Order, Packing List or Travel Letter).
  • It is recommended that the purchase order document is also attached.

3. How to Handle Goods

Conditions for handling goods are special conditions that must be prepared when the ordered goods are received. 

Does it need to be handled at a special temperature or does it need special handling due to its weight, level of difficulty or other problems.

Handle goods according to their life cycle, namely:

  • Temperature Factor
  • Expiration Date
  • Maximum Pile Factor
  • Use the appropriate equipment, namely:
  • Pallet
  • Drum
  • Forklift

Understand the safety rules, namely:

  • Chemicals
  • Toxic
  • Materials Explosives

In general it can be said that receiving goods is a warehouse operational activity which is very important because it is the beginning of the handling of goods that occur in a warehouse.

General logic states that good receipt of goods still allows for damage and errors of goods in the warehouse, especially if at the time of receipt of goods it is handled in an incorrect way, then it is guaranteed that damage and errors will definitely occur.

Stages of Receipt of Goods 

The following are the stages of the process of receiving goods from the warehouse, namely:

1. Entering the warehouse

2. Parking and queuing

3. Loading and unloading at the loading dock

4. Preparation of unloaded goods

5. Checking goods vs documents

6. Input goods data into the system

7. Approval of documents

8. Exiting the warehouse

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